Product · Strategy · AI Tooling

I don't code.

I product.

10+ years in product across Playtika, Plumbee / GSN Games, Ilyon, Minute Media, Melio, then Louis Vuitton, then independent.

The tools finally caught up. The product brain doesn't need a team anymore, just a question worth answering. Let's build something together.

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01

About

Zach Naim

Hi, I'm Zach.

I've always been fascinated by how things work. Since 25, that fascination has had a job title. 10+ years across SaaS, mobile gaming, fintech, and digital media. I've owned roadmaps for a platform serving 330M global users at Minute Media, ran product ops across 7 squads at a high-growth B2B payments startup (Melio), and rebuilt a slot-game economy that drove +40% revenue and +20% conversion at Plumbee.

Then I took a deliberate left turn, two years as a Client Advisor at Louis Vuitton, building €2M+ in VIP relationships and learning what white-glove service actually feels like from the customer side of the desk. The product brain doesn't switch off in retail; it just gets sharper about who you're serving.

Now I run product without a team of engineers. AI executes; I bring what I always brought: creativity, dedication, user research and competitive analysis, UX-led specs, A/B tests and funnel analytics, uncompromising prioritization, and patience. Together, these turn complex systems into ones that feel simple. You bring the idea, I'll handle the rest.

I don't code. I product. Yes, on purpose.

02

Experience

Download résumé (PDF)
2024 Present

Independent, Product + AI Systems

Tel-Aviv, Israel

Shipping production product systems for SMBs using AI as the engineering layer. Methods-first: user research, competitive analysis, usability testing, and UX design, then build. Five live projects spanning Shopify, iOS, Cloudflare Workers, Supabase, and reverse-engineered local protocols.

2022 – 2024

Client Advisor & Account Manager

Louis Vuitton Ltd

Built top-tier relationships with VIP clientele via ICON, an in-house CRM platform; drove €2M+ in gross revenue. Converted casual buyers into €50K+ annual-spend tiers using data-informed engagement. White-glove service and customer empathy, the kind that sharpens the product brain.

2021 – 2022

Product Operations Manager

Melio

Connected Product, Engineering, and user-facing teams across 7 product squads at a high-growth B2B payments startup. Drove incident handling and monitoring automation; built and executed SLAs for product escalations; trained Support and CX on every release.

2020 – 2021

Product Manager

Minute Media

Owned the Voltax publishing platform for 330M+ global users. Drove product and sales innovation through market-research-based concepts and UX enhancements; defined API-related workflows; ran A/B tests and funnel analysis with BI partners to optimize engagement, revenue, and UX. Main product POC for escalations and prioritization.

2017 – 2019

Mobile Product Manager

Ilyon Dynamics

Led a 6-person development team managing 200+ live Android apps for millions of users, 7–10 shipped weekly. Built CRM workflows and designed A/B tests to optimize installs, DAU, retention, and revenue. Tracked KPI shifts, funnel behaviors, and user patterns via BI dashboards.

2014 – 2016

Product Manager, Mirrorball Slots

Plumbee Ltd (acquired by GSN Games)

Product owner for Mirrorball Slots (iOS/Android), London, UK. Rebuilt the game economy: +40% revenue, +20% conversion. Used SQL and internal BI tools to monitor funnels and identify churn points. Three revenue-focused cross-functional initiatives. Introduced agile workflows that cut development time across teams.

2012 – 2014

Product Manager

Playtika

Drove revenue growth and conversion optimization for Caesars Casino on Facebook. Delivered monetization features that significantly improved engagement, retention, and ARPU. A/B tested with analysts to optimize funnels and user-behavior flows.

Training
2024
Cybersecurity Specialist
ITQ College
2023
Architectural 3D Rendering Design
Animaya Academy
2017
Product Management
PM Sphere
2016 – 2017
Usability & UX Design
Netcraft Academy
03

Selected Work

— 01

Custom Order Tracking

Live Full-stack ERP

A custom ERP for a Tel-Aviv design studio. The big one.

Year2026
RolePM · Architect · Builder
StackCloudflare Workers + R2, Airtable → Supabase, Shopify Liquid, Resend, pdf-lib, Cron

What started as "we need a place to track orders" became a full custom-order ERP for EditionBy, a Tel-Aviv design studio importing furniture from 11+ European brands. No off-the-shelf tool fit; everything got built.

// custom-order-tracking.spec
  • Order entry & lifecycleShopify-embedded form (managers-only), backed by a Cloudflare Worker that proxies Airtable so the API token never reaches the browser. Orders move Draft → Submit → Update, with a finalize flag gating email so a draft stays silent and only a real submit or update notifies.
  • Unified catalog & pricing engineScraped from 11 brand sources, Serax, &Tradition, Audo, Louise Roe, Massimo, Karakter, Desiree, Eilersen, Ann Demeulemeester, Valerie Objects, Kristina Dam, with per-brand extractors for PDF, XLSX, RTF, and Shopify JSON. Pricing is keyed by brand and category, with group-matrix tiers for frame × leather/textile lines; EUR + ILS, sub-1€ noise filter, end-of-life sync. Migrated to Supabase Postgres once the catalog outgrew Airtable's row limits.
  • PDF confirmations, two waysGenerated in-Worker via pdf-lib, then either attached to a Resend email at submit with manager-specific routing, or pushed to R2 and shortened to a wa.me link with a pre-filled Hebrew message for WhatsApp.
  • Cloudflare Cron TriggerRuns every morning at 09:00 IL, scans Airtable for orders 50 days out from ETA, and sends "Notice of Arrival" emails to the order owner.
  • Manager dashboardMonth and submitted-order totals, an outstanding-payments rollup, and By-Status / By-Manager filters over the same Worker-proxied data.

The picker even spun off its own tool, a standalone Price Configurator that ends on a dealer wholesale screen instead of an order. No team. No JIRA. One PM, one AI, one shipped ERP.

— 02

Siri Bridge

Shipped iOS App

Siri voice control for smart-home devices that ignore HomeKit.

Year2025 – 2026
RolePM · Architect · Builder
StackSwift, SwiftData, AppIntents, NSUserActivity, Keychain, XCTest

An iOS app that gives Siri voice control to smart-home devices the Israeli market actually owns, devices that ignore HomeKit because HomeKit ignores them. Bilingual (EN + HE) by default. App Shortcuts work out of the box; power users can record their own phrases.

// siri-bridge.proto
  • Reverse-engineered the Switcher boiler protocolRecovered from packet captures.
  • Local controlTCP with CRC-CCITT signing, fast path when the device is on home Wi-Fi.
  • Cloud-relay fallbackAES-128-ECB encryption, retry logic for the ~50% upstream rejection rate.
  • DiscoveryUDP broadcast with serial locking to prevent race conditions.
  • StorageSwiftData for state, Keychain for credentials, 65 XCTest cases.
  • Up nextDreame R1 vacuum support.
— 03

Website Review & Refactor

Ongoing Product Ops

Seven production releases in two weeks. Treating a Shopify storefront like a real production system.

Year2026 · 2 weeks
RolePM · Architect · Builder
StackShopify Liquid, Python, Admin API, PageSpeed, Translate & Adapt

Seven production releases on editionby.com in two weeks (1.0 → 1.7). Built like a proper production system, not a marketing site.

// website-review.scope
  • Release disciplineEvery push ships with a one-click-rollback backup, a separate staging environment, and a changelog of every file touched.
  • CSS ReworkMulti-week refactor bundled into one named version so rollback wouldn't undo months of cleanup.
  • Deploy toolingScripts to stage, push to production, and hotfix vendor files that auto-overwrite on every publish.
  • Audit gatesSite-health, performance, release-verification, and template scans. Every audit that catches a bug becomes a permanent step.

Not fancy. The discipline of versioning, rollback paths, dry-runs, and decision records, applied to a stack that didn't ask for it.

— 04

Email Builder

Live · v2 Internal tool

A no-code newsletter builder for a non-technical content lead.

Year2026
RolePM · Architect · Builder
StackShopify Liquid, vanilla JS, Cloudflare Worker, Shopify Files API
// email-builder.scope
  • Form to HTMLA simple 5-section form generates a polished, ActiveTrail-ready HTML newsletter in one click, ready to send from any external mail platform.
  • Live preview & image pickerReal-time preview updates on every change; toggle desktop ↔ mobile with one click. Picker wired directly into the Shopify product and file libraries for fast pulls of existing assets.
  • AI-generated copyAPI hookup to an AI model that auto-drafts newsletter copy from the template's data, images, links, and an editable mood/theme prompt.
  • PDF exportOne-click PDF download for device testing, QA review, and presentations.

Built so a content lead with zero technical context can ship a newsletter in five minutes, and so the brand voice never drifts.

— 05

Translation Toolchain

Live Pipeline

Multi-phase localization pipeline for a 793-product Shopify catalog.

Year2026 · 2-day v1
RolePM · Architect · Builder
StackPython, Shopify GraphQL, OAuth, YAML, JSONL

A multi-phase pipeline that audits, normalizes, and translates a 793-product Shopify catalog for the Israeli market. Iteration 1 shipped 1,750+ writes in two days, all idempotent, all reversible, all auditable.

// translation-toolchain.spec
  • Safety modelEvery commit is dry-run by default; every write is preceded by a JSON backup of the "before" state; every translation rule is the owner's decision, not a model guess.
  • Glossary370 terms defining which brand, designer, and collection names stay Latin in Hebrew (and why).
  • Protected collections18 categories whose descriptions are untouchable. Those translations are golden.

When a missing closing tag on three product pages broke the Hebrew PDP layout, the fix took ten minutes. The HTML-tag-balance audit step that would have caught it preemptively took an hour, and now runs on every cycle. That's the whole job.

04

Contact