Product · Strategy · AI Tooling

I don't code.

I product.

I was always fascinated to learn how things work.

Since the age of 25, when I started managing products for companies such as Playtika, Plumbee / GSN Games, Ilyon, Minute Media and Melio, what guided me is always the passion to research, optimize, ideate, analyze, build great products. After two years on the other side of the desk at Louis Vuitton, I learned what service actually feels like to a customer.

The tools finally caught up. The product brain doesn't need a team anymore — just a question worth answering. Let's build something together.

Ready to go on a ride?
01 About
Zach Naim

Hi, I'm Zach.

10+ years across SaaS, mobile gaming, fintech, and digital media. I've owned roadmaps for a platform serving 330M global users at Minute Media, operated 7 product squads at a high-growth B2B payments startup (Melio), and rebuilt a slot-game economy that drove +40% revenue and +20% conversion at Plumbee.

Then I took a deliberate left turn — two years as a Client Advisor at Louis Vuitton, building €2M+ in VIP relationships and learning what white-glove service actually feels like from the customer side of the desk. The product brain doesn't switch off in retail; it just gets sharper about who you're serving.

Now I run product without a team of engineers. AI does the typing. I bring what I always brought: user research and competitive analysis, UX-led specs, A/B tests and funnel analytics, ruthless prioritization, and the patience to make complex systems feel simple. Five shipped projects, one PM, no JIRA.

I don't code. I product. Yes, on purpose.

02 Experience
2024 — Present

Independent — Product + AI Systems

Tel-Aviv, Israel

Shipping production product systems for SMBs using AI as the engineering layer. Methods-first: user research, competitive analysis, usability testing, and UX design — then build. Five live projects spanning Shopify, iOS, Cloudflare Workers, Supabase, and reverse-engineered local protocols.

2022 — 2024

Client Advisor & Account Manager

Louis Vuitton Ltd

Built top-tier relationships with VIP clientele via ICON, an in-house CRM platform; drove €2M+ in gross revenue. Converted casual buyers into €50K+ annual-spend tiers using data-informed engagement. White-glove service and customer empathy — the kind that sharpens the product brain.

2021 — 2022

Product Operations Manager

Melio

Connected Product, Engineering, and user-facing teams across 7 product squads at a high-growth B2B payments startup. Drove incident handling and monitoring automation; built and executed SLAs for product escalations; trained Support and CX on every release.

2020 — 2021

Product Manager

Minute Media

Owned the Voltax publishing platform for 330M+ global users. Drove product and sales innovation through market-research-based concepts and UX enhancements; defined API-related workflows; ran A/B tests and funnel analysis with BI partners to optimize engagement, revenue, and UX. Main product POC for escalations and prioritization.

2017 — 2019

Mobile Product Manager

Ilyon Dynamics

Led a 6-person development team managing 200+ live Android apps for millions of users — 7–10 shipped weekly. Built CRM workflows and designed A/B tests to optimize installs, DAU, retention, and revenue. Tracked KPI shifts, funnel behaviors, and user patterns via BI dashboards.

2014 — 2016

Product Manager — Mirrorball Slots

Plumbee Ltd (acquired by GSN Games)

Product owner for Mirrorball Slots (iOS/Android) — London, UK. Rebuilt the game economy: +40% revenue, +20% conversion. Used SQL and internal BI tools to monitor funnels and identify churn points. Three revenue-focused cross-functional initiatives. Introduced agile workflows that cut development time across teams.

2012 — 2014

Product Manager

Playtika

Drove revenue growth and conversion optimization for Caesars Casino on Facebook. Delivered monetization features that significantly improved engagement, retention, and ARPU. A/B tested with analysts to optimize funnels and user-behavior flows.

Training
2024
Cybersecurity Specialist
ITQ College
2023
Architectural 3D Rendering Design
Animaya Academy
2017
Product Management
PM Sphere
2016 — 2017
Usability & UX Design
Netcraft Academy
03 Selected Work
— 01

Custom Order Tracking

Live Full-stack ERP

A custom ERP for a Tel-Aviv design studio. The big one.

Year2026
RolePM · Architect · Builder
StackCloudflare Workers, Airtable → Supabase, Shopify Liquid, Resend, pdf-lib, Cron

What started as "we need a place to track orders" became a full custom-order ERP for EditionBy, a Tel-Aviv design studio importing furniture from 11+ European brands. No off-the-shelf tool fit; everything got built.

// custom-order-tracking.spec
  • Order entry on Shopify (managers-only), backed by a Cloudflare Worker that proxies Airtable so the API token never reaches the browser.
  • A unified item catalog scraped from 11 brand sources — Serax, &Tradition, Audo, Louise Roe, Massimo, Karakter, Desiree, Eilersen, Ann Demeulemeester, Valerie Objects, Kristina Dam — with per-brand extractors for PDFs, XLSX, RTF, and Shopify JSON dumps. EUR + ILS pricing, sub-1€ noise filter, end-of-life sync rules.
  • PDF order confirmations generated in-Worker via pdf-lib, attached to a Resend email at order-create with manager-specific routing.
  • A Cloudflare Cron Trigger that runs every morning at 09:00 IL, scans Airtable for orders 50 days out from ETA, and sends "Notice of Arrival" emails to the order owner.
  • Migration from Airtable → Supabase Postgres for the catalog when scale outgrew Airtable's row limits — with a Postgres-best-practices skill loaded so the schema didn't drift.

No team. No JIRA. One PM, one AI, one shipped ERP.

— 02

Siri Bridge

v1 shipped iOS App

Siri voice control for smart-home devices that ignore HomeKit.

Year2025 — 2026
RolePM · Architect · Builder
StackSwift, SwiftData, AppIntents, NSUserActivity, Keychain, XCTest

An iOS app that gives Siri voice control to smart-home devices the Israeli market actually owns — devices that ignore HomeKit because HomeKit ignores them. Bilingual (EN + HE) by default. App Shortcuts work out of the box; power users can record their own phrases.

// siri-bridge.proto
  • Reverse-engineered the Switcher boiler protocol from packet captures.
  • Local control — TCP with CRC-CCITT signing, fast path when the device is on home Wi-Fi.
  • Cloud-relay fallback — AES-128-ECB encryption, retry logic for the ~50% upstream rejection rate.
  • Discovery — UDP broadcast with serial locking to prevent race conditions.
  • Storage — SwiftData for state, Keychain for credentials, 65 XCTest cases.
  • Up next — Dreame R1 vacuum support.
— 03

Website Review & Refactor

Ongoing Product Ops

Seven production releases in two weeks. Treating a Shopify storefront like a real production system.

Year2026
RolePM · Architect · Builder
StackShopify Liquid, Python, Admin API, PageSpeed, Translate & Adapt

Seven production releases on editionby.com in two weeks (1.0 → 1.7). Built like a proper production system — not a marketing site.

// website-review.scope
  • Release discipline — every push ships with a one-click-rollback backup, a separate staging environment, and a changelog of every file touched.
  • CSS Rework — multi-week refactor bundled into one named version so rollback wouldn't undo months of cleanup.
  • Deploy tooling — scripts to stage, push to production, and hotfix vendor files that auto-overwrite on every publish.
  • Audit gates — site-health, performance, release-verification, and template scans. Every audit that catches a bug becomes a permanent step.

Not fancy. The discipline of versioning, rollback paths, dry-runs, and decision records — applied to a stack that didn't ask for it.

— 04

Email Builder

Live · v2 Internal tool

A no-code newsletter builder for a non-technical content lead.

Year2026
RolePM · Architect · Builder
StackShopify Liquid, vanilla JS, Cloudflare Worker, Shopify Files API
// email-builder.scope
  • Form to HTML — a simple 5-section form generates a polished, ActiveTrail-ready HTML newsletter in one click, ready to send from any external mail platform.
  • Live preview & image picker — real-time preview updates on every change; toggle desktop ↔ mobile with one click. Picker wired directly into the Shopify product and file libraries for fast pulls of existing assets.
  • AI-generated copy — API hookup to an AI model that auto-drafts newsletter copy from the template's data: images, links, and an editable mood/theme prompt.
  • PDF export — one-click PDF download for device testing, QA review, and presentations.

Built so a content lead with zero technical context can ship a newsletter in five minutes — and so the brand voice never drifts.

— 05

Translation Toolchain

Live Pipeline

Multi-phase localization pipeline for a 793-product Shopify catalog.

Year2026
RolePM · Architect · Builder
StackPython, Shopify GraphQL, OAuth, YAML, JSONL

A multi-phase pipeline that audits, normalizes, and translates a 793-product Shopify catalog for the Israeli market. Iteration 1 shipped 1,750+ writes in two days — all idempotent, all reversible, all auditable.

// translation-toolchain.spec
  • Safety model — every commit is dry-run by default; every write is preceded by a JSON backup of the "before" state; every translation rule is the owner's decision, not a model guess.
  • Glossary — 370 terms defining which brand, designer, and collection names stay Latin in Hebrew (and why).
  • Protected collections — 18 categories whose descriptions are untouchable. Those translations are golden.

When a missing closing tag on three product pages broke the Hebrew PDP layout, the fix took ten minutes. The HTML-tag-balance audit step that would have caught it preemptively took an hour — and now runs on every cycle. That's the whole job.